Store Lead - Queenstown Premium Outlets - Full Time

The Children's Place; Maryland; On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Paid Time Off

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Free backup care

Choice of health insurance plans

Company-paid life/AD&D

Short and long term disability

Employee assistance program

Job summary

The Children's Place is seeking a Store Lead at Queenstown Premium Outlets. In this full-time role, you will support the Store Leadership Team, engaging customers and maintaining high store standards. Your responsibilities include training associates, providing feedback, and modeling exceptional customer service.

This role requires a high school diploma, retail experience, and strong skills in communication and organization. Benefits include Paid Time Off, Employee Discounts, and a 401(k) plan.

Qualifications

• 1-3 years previous retail experience.
• Must be at least 18 years of age.
• Ability to adapt to and learn internal applications.

Responsibilities

• Assist in developing talent through the training of associates.
• Support and participate in all company training and development initiatives.
• Motivate and inspire associates to build brand loyalty.

Skills

Customer engagement

Detail oriented

Time management

Effective communication

Team environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

## Store Lead - Queenstown Premium Outlets - Full TimeApplylocations: 04524-Queenstown Premium Outletstime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R000030597**Location:**Queenstown, Maryland## ## **Job Summary:**The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.## **Responsibilities:******Key Accountabilities:***** Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations* Partners with Store Manager to address an performance concerns with associates* Support and participate in all company training and development initiatives* Foster a positive work environment and provides direct, objective feedback in a timely manner* Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand* Represent the company in a professional and positive manner* Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives* Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll* Process payroll weekly* Modify schedule based on business climate* Help maintain a clean, organized, and efficient stockroom, adhering to set policies* Ensure Environment (CRE) Standards & Safety requirements are being met****Education and Experience:***** High school diploma or equivalent* 1-3 years previous retail experience* Must be at least 18 years of ag****Skills and Behaviors:***** Excellent customer engagement* Must be detail oriented* Ability to prioritize tasks* Ability to work in team environment* Ability to give and receive performance-based feedback* Must embrace self-development* Must be an effective communicator* Must be adaptable and flexible to changing priorities* Excellent time management, planning, and organization skills* Proficient in Microsoft Office* Ability to adapt to and learn internal applications* Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs**Hourly/Salary**$17.00 - $21.00 Per Houro Benefits include: Paid Time Off, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), choice of health insurance plans, company-paid life/AD&D, short and long term disability, a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.**The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.**