Store Lead - National Harbor - Full Time

The Children's Place; Oxon Hill (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Free backup care

Choice of health insurance plans

Company-paid life/AD&D

Short and long term disability

Employee assistance program

Job summary

The Children's Place in Oxon Hill, Maryland, is seeking a full-time Store Lead. This role involves supporting the Store Leadership Team, managing cash-wrap operations, and acting as Leader on Duty. Responsibilities include developing team talent, ensuring high standards of customer service, and maintaining store operations.

Candidates should have retail experience, a high school diploma, and be at least 18 years old. Benefits include paid time off, employee discounts, and health insurance options.

Qualifications

• 1-3 years previous retail experience required.
• Must be at least 18 years of age.
• Ability to work flexible schedule, including weekends.

Responsibilities

• Support Store Leadership Team by completing cash-wrap operations.
• Assist in developing talent through training of associates.
• Model and encourage exceptional customer service behaviors.

Skills

Excellent customer engagement

Detail oriented

Teamwork

Effective communication

Adaptability

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

## Store Lead - National Harbor - Full TimeApplylocations: 04330-National Harbortime type: Full timeposted on: Posted Yesterdayjob requisition id: R000031259**Location:**Oxon Hill, Maryland## ## **Job Summary:**The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.## **Responsibilities:******Key Accountabilities:***** Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations* Partners with Store Manager to address an performance concerns with associates* Support and participate in all company training and development initiatives* Foster a positive work environment and provides direct, objective feedback in a timely manner* Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand* Represent the company in a professional and positive manner* Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives* Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll* Process payroll weekly* Modify schedule based on business climate* Help maintain a clean, organized, and efficient stockroom, adhering to set policies* Ensure Environment (CRE) Standards & Safety requirements are being met****Education and Experience:***** High school diploma or equivalent* 1-3 years previous retail experience* Must be at least 18 years of ag****Skills and Behaviors:***** Excellent customer engagement* Must be detail oriented* Ability to prioritize tasks* Ability to work in team environment* Ability to give and receive performance-based feedback* Must embrace self-development* Must be an effective communicator* Must be adaptable and flexible to changing priorities* Excellent time management, planning, and organization skills* Proficient in Microsoft Office* Ability to adapt to and learn internal applications* Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs**Hourly/Salary**o Benefits include: Paid Time Off, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), choice of health insurance plans, company-paid life/AD&D, short and long term disability, a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.**The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.**