Store Lead - The Crossroads - Part Time

The Children's Place; Portage (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

The Children’s Place in Portage, Michigan is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap operations, opening/closing, and lead on duty to drive customer experience and store profitability.

Ideal candidates have 1–3 years of retail experience, strong communication skills, and a customer-focused mindset. This is a part-time position requiring flexibility, including weekends.

Qualifications

• High school diploma or equivalent.
• 1-3 years of retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates, including coaching conversations.
• Partners with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide feedback daily and during annual reviews.
• Motivate and inspire associates to build brand loyalty and a positive store environment.
• Model, encourage, and demonstrate exceptional customer service on the sales floor and maintain store standards.
• Represent the company in a professional and positive manner.
• Support management to maximize productivity through operational knowledge and customer service, and participate in key store initiatives.
• Participate in Leader on Duty (LOD) program to deliver an exceptional customer experience and drive profitability while managing payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Maintain a clean, organized stockroom and adhere to policies.
• Ensure CRE Standards & Safety requirements are met.

Skills

Customer engagement

Attention to detail

Prioritization

Team environment

Feedback delivery

Self-development

Effective communication

Adaptable and flexible

Time management

Microsoft Office

Internal applications

Weekend availability

Education

High school diploma or equivalent

Job description

## Store Lead - The Crossroads - Part TimeApplylocations: 00761-The Crossroadstime type: Part timeposted on: Posted Todayjob requisition id: R000031609**Location:**Portage, Michigan## ## **Job Summary:**The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.## **Responsibilities:******Key Accountabilities:***** Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations* Partners with Store Manager to address an performance concerns with associates* Support and participate in all company training and development initiatives* Foster a positive work environment and provides direct, objective feedback in a timely manner* Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand* Represent the company in a professional and positive manner* Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives* Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll* Process payroll weekly* Modify schedule based on business climate* Help maintain a clean, organized, and efficient stockroom, adhering to set policies* Ensure Environment (CRE) Standards & Safety requirements are being met****Education and Experience:***** High school diploma or equivalent* 1-3 years previous retail experience* Must be at least 18 years of ag****Skills and Behaviors:***** Excellent customer engagement* Must be detail oriented* Ability to prioritize tasks* Ability to work in team environment* Ability to give and receive performance-based feedback* Must embrace self-development* Must be an effective communicator* Must be adaptable and flexible to changing priorities* Excellent time management, planning, and organization skills* Proficient in Microsoft Office* Ability to adapt to and learn internal applications* Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs**The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.**