Store Lead - Queenstown Premium Outlets - Part Time

The Children's Place; Queenstown (MD); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Free backup care (kids, pets & elderly

Employee assistance program

Descripción de la vacante

The Childrens Place in Queenstown, MD is seeking a Store Lead to support the Store Leadership Team with cash-wrap, opening/closing, and Leader on Duty responsibilities. You will represent the brand, engage customers, maintain store standards, and support teamwork and staff development.

You will train associates, coach in the moment, and collaborate with the Store Manager to address performance issues while driving store profitability and providing an exceptional shopping experience.

Formación

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years of age.

Responsabilidades

• Assist in developing talent through training of associates and coaching.
• Partner with Store Manager to address performance concerns.
• Support and participate in company training initiatives.
• Foster a positive work environment and provide timely feedback.
• Assess performance and provide feedback during reviews.
• Motivate associates to build brand loyalty and store environment.
• Model and demonstrate exceptional customer service on the sales floor.
• Represent the company professionally.
• Support management to maximize productivity via operations and knowledge.
• Participate in Leader on Duty program to drive store profitability and payroll.
• Process payroll weekly.
• Modify schedules based on business needs.
• Maintain clean, organized stockroom and adhere to policies.
• Ensure CRE Standards & Safety requirements are met.

Conocimientos

Customer engagement

Detail oriented

Prioritize tasks

Team player

Feedback skills

Self-development

Effective communicator

Adaptable

Time management

Microsoft Office

Internal applications

Flexible schedule

Educación

High school diploma or equivalent

Herramientas

POS system

Descripción del empleo

Location

Queenstown, Maryland

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
• Hourly/Salary o

Hourly/Salary

Hourly/Salary

Benefits

• Paid Sick Time
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• free backup care (for kids, pets & the elderly)
• a variety of voluntary benefits
• an employee assistance program

Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

EEO Statement

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Company Culture

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children's specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,