Store Lead: On-Duty Coach & Operations

Jos. A. Bank Clothiers; Huntersville (NC); On-site; USD 52,000 - 62,000; Full time

Job summary

Jos. A. Bank Clothiers is seeking a Store Lead to partner with the Store Manager in delivering performance through coaching, team development, and operating excellence when on duty. The role requires opening/closing the store as needed and leading a team to meet sales and service targets.

The successful candidate will inspire the team, drive growth, and maintain an inclusive store environment while ensuring brand standards and customer experience are top of mind.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead as manager on duty and open/close the store when scheduled.
• Partner with Store Manager to drive sales, service, and operations.
• Communicate priorities and coaching to ensure readiness.
• Support recruitment and embrace an inclusive environment.

Skills

Retail experience

Leadership skills

Communication skills

Training & development

Tech proficiency

POS & computer skills

Job description

Jos. A. Bank Clothiers is seeking a Store Lead to partner with the Store Manager in delivering performance through coaching, team development, and operating excellence when on duty. The role requires opening/closing the store as needed and leading a team to meet sales and service targets.

The successful candidate will inspire the team, drive growth, and maintain an inclusive store environment while ensuring brand standards and customer experience are top of mind.