Store Lead - On-Duty Coach for Growth & Service

Jos. A. Bank Clothiers; Town of Middleton (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid time off (PTO)

Employee discount

Quarterly incentive program

Job summary

Jos. A. Bank Clothiers in Middleton, WI seeks a Store Lead to partner with the Store Manager in coaching a sales-driven team and maintaining an exceptional customer experience. You will handle store operations as the manager on duty and oversee staffing, training, and daily performance to meet business goals.

The role emphasizes leadership, teamwork, and operational excellence with a focus on delivering superior service and achieving sales targets in a retail environment.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills. Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail sales experience

Leadership

Excellent communication

Training and development

Customer service focus

Tools

POS system

Microsoft Office

Job description

Jos. A. Bank Clothiers in Middleton, WI seeks a Store Lead to partner with the Store Manager in coaching a sales-driven team and maintaining an exceptional customer experience. You will handle store operations as the manager on duty and oversee staffing, training, and daily performance to meet business goals.

The role emphasizes leadership, teamwork, and operational excellence with a focus on delivering superior service and achieving sales targets in a retail environment.