Store Lead & On-Duty Manager

Jos. A. Bank Clothiers; Holmdel Township (NJ); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

Jos. A. Bank Clothiers is seeking a Store Lead in Holmdel, NJ to partner with the Store Manager to coach and develop the sales team, drive performance, and maintain operational excellence while on duty. You will manage store keys, assist in staffing, and lead by example to deliver a premier customer experience.

The role emphasizes coaching, team leadership, and leveraging store reports to boost sales and service, with a strong emphasis on inclusivity and brand standards.

Formación

• Minimum 1 year of Retail or Sales experience.
• Creative individual with good judgement and business sense.
• Self-motivated, results oriented and strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsabilidades

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Model company values and lead by example as an active coach.
• Communicate priorities and sales driving information to ensure staff are equipped to maximize business.
• Assist in recruiting store staff and embrace diversity by contributing to an inclusive store environment.
• Support management in achieving store business plans including sales, customer service and operational goals.
• Understand how to leverage store reports to drive decisions.
• Participate in driving outreach and relay leads to Store Manager.
• Identify performance opportunities and contribute to development plans.
• Ensure proper staffing to deliver on customer promises.
• Assist in training staff on internal operational functions.
• Stay informed on corporate directives and policies.
• Support implementation of store programs to increase efficiencies.
• Contribute to an engaged and inclusive store environment with recognized contributions.
• Support learning culture and development using training tools.
• Serve as a role model and provide motivational leadership.
• Hold regular store meetings to align on directives.
• Train staff on customer service expectations to create an exceptional experience.

Conocimientos

Retail experience

Leadership

Written and verbal communication

Training & development

Microsoft Office

POS System

Problem solving

Active listening

Herramientas

Microsoft Office

Video conferencing

POS System

Descripción del empleo

Jos. A. Bank Clothiers is seeking a Store Lead in Holmdel, NJ to partner with the Store Manager to coach and develop the sales team, drive performance, and maintain operational excellence while on duty. You will manage store keys, assist in staffing, and lead by example to deliver a premier customer experience.

The role emphasizes coaching, team leadership, and leveraging store reports to boost sales and service, with a strong emphasis on inclusivity and brand standards.