Store Lead: Inspire Teams & Elevate Customer Experience

Tailored Brands, Inc.; Durham (NC); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Jos. A. Bank Clothiers, LLC is seeking a Store Lead in Durham, NC to partner with the Store Manager in driving sales and delivering exceptional customer service. The role focuses on coaching the team, managing on-duty operations, and maintaining store appearance and branding.

The ideal candidate has strong leadership, communication, and organizational skills, with prior retail or sales experience and comfort with technology, POS systems, and Microsoft Office.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and communication skills.
• Proficient with Microsoft Office and POS systems.

Responsibilities

• Inspire store team to achieve their best performance.
• Partner with Store Manager to coach and develop staff.
• Assist in recruiting store staff and promote inclusive environment.
• Lead as the manager on duty and ensure proper store operations.
• Execute initiatives to improve sales, service, and branding.
• Conduct regular store meetings and ensure staff are informed.

Skills

Leadership

Communication

Retail experience

Technical skills

Problem solving

Tools

Microsoft Office

POS System

Video conferencing

Job description

Jos. A. Bank Clothiers, LLC is seeking a Store Lead in Durham, NC to partner with the Store Manager in driving sales and delivering exceptional customer service. The role focuses on coaching the team, managing on-duty operations, and maintaining store appearance and branding.

The ideal candidate has strong leadership, communication, and organizational skills, with prior retail or sales experience and comfort with technology, POS systems, and Microsoft Office.