Store Lead: Inspire Sales & Customer Experience

Spectrum; Washington; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Spectrum Store Lead position seeking a retail professional to guide customers from welcome through checkout and to mentor store specialists, contributing to sales success. The role emphasizes customer experience, product knowledge, and teamwork in a fast-paced environment.

Applicants should have 1–2 years of sales and customer service experience, plus the ability to communicate clearly, handle multiple tasks, and work overtime as needed.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of sales experience.
• 1–2 years of customer service experience.

Responsibilities

• Guide customers through Spectrum products from welcome to checkout.
• Apply sales strategies to identify opportunities and meet goals.
• Educate customers with comprehensive Spectrum offerings.
• Support store leadership with inventory, cash handling and escalations.
• Mentor Store Specialists by sharing sales expectations, tools and resources.

Skills

English fluency

Basic math

Multitasking

Computer skills

Communication

Detail-oriented

Customer service

Education

High school diploma or equivalent

Job description

Spectrum Store Lead position seeking a retail professional to guide customers from welcome through checkout and to mentor store specialists, contributing to sales success. The role emphasizes customer experience, product knowledge, and teamwork in a fast-paced environment.

Applicants should have 1–2 years of sales and customer service experience, plus the ability to communicate clearly, handle multiple tasks, and work overtime as needed.