Store Leadership Coach - Drive Sales & Customer Experience

Spectrum; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Spectrum is seeking an Assistant Store Manager to lead a high-energy retail team, coach staff, and drive sales while ensuring an exceptional customer experience. You will manage daily operations, staffing, and compliance, and foster a culture of accountability and service excellence.

Ideal candidates bring 2–3 years in sales/customer service, strong leadership, and comfort with technology. A retail-focused mindset and ability to grow the team in a fast-paced environment are essential.

Qualifications

• Minimum 2–3 years in Sales/Customer Service.
• Excellent communication and leadership abilities.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Lead and coach a team to achieve sales goals and deliver top-tier service.
• Oversee daily store operations, staffing, scheduling and compliance.
• Develop team members through training and mentorship.
• Maintain an organized store reflecting Spectrum's brand and customer experience.
• Manage inventory control and audits to minimize losses.

Skills

Leadership

Sales coaching

Customer service

Problem solving

Tech savvy

Multitasking

Communication

Education

High School Diploma or equivalent

Bachelor's Degree or equivalent work experience

Job description

Spectrum is seeking an Assistant Store Manager to lead a high-energy retail team, coach staff, and drive sales while ensuring an exceptional customer experience. You will manage daily operations, staffing, and compliance, and foster a culture of accountability and service excellence.

Ideal candidates bring 2–3 years in sales/customer service, strong leadership, and comfort with technology. A retail-focused mindset and ability to grow the team in a fast-paced environment are essential.