Store Lead: Elevate Tech Sales & Team Growth

Spectrum; Onalaska (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Spectrum is seeking a Store Lead to guide customers through our product and service portfolio, mentor store specialists, and drive store performance. You will influence the customer journey from welcome to checkout and support leadership with daily operations.

Ideal candidates have 1–2 years of sales and customer service experience, strong English communication, and the ability to manage multiple tasks in a fast-paced retail environment. This full-time role requires flexibility for shifts.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience and 1-2 years of customer service experience.
• Ability to read, write and speak English; basic math proficiency.

Responsibilities

• Guide customers through Spectrum products and services from welcome to checkout.
• Apply sales strategies to identify opportunities and achieve goals.
• Educate customers with comprehensive knowledge of Spectrum offerings.
• Support store leadership with inventory control, cash handling, and escalations.
• Mentor Store Specialists by sharing sales expectations and tools.
• Maintain store appearance per planogram and process payments accurately.
• Provide feedback to leadership on sales opportunities and operations.

Skills

English proficiency

Basic math

Time management

Customer service mindset

Multi-tasking

Professional tone

Proactive sales orientation

Education

High school diploma or equivalent

Tools

Computers & software applications

Job description

Spectrum is seeking a Store Lead to guide customers through our product and service portfolio, mentor store specialists, and drive store performance. You will influence the customer journey from welcome to checkout and support leadership with daily operations.

Ideal candidates have 1–2 years of sales and customer service experience, strong English communication, and the ability to manage multiple tasks in a fast-paced retail environment. This full-time role requires flexibility for shifts.