Store Lead - Hanes Mall - Part time

The Childrens Place; United States; On-site; USD 40,000 - 52,000; Full time

Job summary

The Children's Place in Winston-Salem, NC is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening/closing procedures, and serving as Leader on Duty (LOD). The role requires a professional demeanor, strong customer engagement, and commitment to store standards.

Ideal candidates have 1–3 years in retail and a high school diploma, with the ability to work a flexible schedule and contribute to employee development and teamwork in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail experience preferred.
• Must be able to work a flexible schedule.

Responsibilities

• Assist in cash-wrap operations and opening/closing procedures.
• Act as Leader on Duty (LOD) and represent the brand professionally.
• Engage customers and maintain store standards.
• Training and developing associates through coaching conversations.
• Provide timely, objective feedback and support performance reviews.
• Collaborate with Store Manager on staffing and schedule changes.
• Support payroll processing and store initiatives.
• Maintain clean, organized stockroom and comply with CRE/Safety standards.

Skills

Customer engagement

Detail oriented

Time management

Team collaboration

Communication

Adaptability

Training coaching

Education

High school diploma (or equivalent)

Tools

Microsoft Office

Job description

Location: Winston-Salem, North Carolina

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

Key Accountabilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.