Store Lead - Charlotte Premium Outlets - Full time

The Children’s Place Inc.; Charlotte (NC); On-site; USD 38,000 - 58,000; Full time

Job summary

The Children’s Place Inc. in Charlotte, NC is seeking a Store Lead to support the Store Leadership Team. You will manage cash-wrap operations, open/close procedures, and act as Leader on Duty while delivering brand-approved service.

You’ll coach associates, help handle schedules and payroll, uphold store standards, and drive profitability through teamwork and customer focus, with a flexible schedule including weekends.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience is preferred.
• Must be at least 18 years old.
• Customer service orientation and leadership potential.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Collaborate with Store Manager on performance concerns and payroll processing.
• Support and participate in company training and development initiatives.
• Maintain brand standards and a positive, productive store environment.

Skills

Customer engagement

Leadership potential

Detail orientation

Time management

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Store systems

Job description

## Store Lead - Charlotte Premium Outlets - Full timeApply: 04366-Charlotte Premium Outlets: Full time: Posted Yesterday: R000032182**Location:**Charlotte, North Carolina## ## **Job Summary:**The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.## **Responsibilities:******Key Accountabilities:***** Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations* Partners with Store Manager to address an performance concerns with associates* Support and participate in all company training and development initiatives* Foster a positive work environment and provides direct, objective feedback in a timely manner* Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand* Represent the company in a professional and positive manner* Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives* Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll* Process payroll weekly* Modify schedule based on business climate* Help maintain a clean, organized, and efficient stockroom, adhering to set policies* Ensure Environment (CRE) Standards & Safety requirements are being met****Education and Experience:***** High school diploma or equivalent* 1-3 years previous retail experience* Must be at least 18 years of ag****Skills and Behaviors:***** Excellent customer engagement* Must be detail oriented* Ability to prioritize tasks* Ability to work in team environment* Ability to give and receive performance-based feedback* Must embrace self-development* Must be an effective communicator* Must be adaptable and flexible to changing priorities* Excellent time management, planning, and organization skills* Proficient in Microsoft Office* Ability to adapt to and learn internal applications* Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs**The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.**