Store Lead - Crossways Shopping Center - Part time

The Childrens Place; Chesapeake (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Children's Place seeks a Store Lead in Chesapeake, VA to support the Store Leadership Team with cash-wrap operations, opening/closing, and Leader on Duty responsibilities. You will engage customers, uphold store standards, and drive positive teamwork and associate development.

Key duties include coaching associates, managing schedules, payroll, and maintaining a clean stockroom while ensuring brand standards and safety compliance.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Partner with Store Manager on performance matters.
• Participate in company training and development initiatives.
• Provide timely, objective feedback to team members.
• Support daily performance reviews and feedback.
• Motivate staff to build brand loyalty and positive store culture.
• Model exceptional customer service on the sales floor.
• Support management to maximize productivity and payroll efficiency.
• Participate in Leader on Duty (LOD) program to enhance customer experience and profitability.
• Process payroll weekly.
• Adjust schedules based on business needs.
• Maintain a clean, organized stockroom and adhere to policies.
• Ensure CRE Standards & Safety requirements are met.

Skills

Customer engagement

Detail oriented

Prioritize tasks

Team environment

Feedback skills

Self-development

Effective communicator

Adaptable

Time management

Microsoft Office

Internal apps

Weekend availability

Lifting up to 50 lbs

Education

High school diploma

Tools

N/A

Job description

Location

Chesapeake, Virginia

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.