Sales Associate- Hanes Mall

The Children's Place; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

The Children’s Place in Winston-Salem, NC is seeking a Sales Associate to support the Store Leadership Team and deliver excellent customer service. You will maintain product knowledge, assist with merchandising, and contribute to a clean, organized store and backroom.

Responsibilities include greeting customers, promoting promotions, managing stock, and following Loss Prevention procedures. Must be at least 18 with a high school diploma and flexible scheduling, including weekends and evenings.

Qualifications

• High School diploma or equivalent required.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with urgency, prioritizing assistance.
• Greet and acknowledge customers with appropriate service.
• Communicate value and promotions, and offer solutions for out-of-stock items.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cash wrap and educate on PLACE Card benefits.
• Maintain stock levels and ensure sizes and styles are represented.
• Follow merchandising, signage, and display standards.
• Keep stockroom neat and organized; maintain a customer-ready environment; adhere to safety requirements.
• Perform daily housekeeping to company standard.
• Protect company assets by following Loss Prevention procedures.
• Inform leadership of maintenance needs to ensure a clean, safe environment.
• Contribute to achievement of store goals.
• Support stock processing as needed.

Skills

Excellent customer engagement

Time management

Team environment

Adaptable and flexible

Flexible schedule (weekends/evenings)

Lift up to 50 lbs

Education

High School diploma or equivalent

Job description

Location

Winston-Salem, North Carolina

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cash wrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Equal Opportunity

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Company

We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,

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