Retail Manager on Duty - Customer Experience

Chico's; Von Ormy (TX); On-site; USD 35,000 - 48,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Merchandise discounts

Job summary

Chico's is seeking a Lead Customer Specialist at Store 0673-Village at Stone Oak-Chico's in San Antonio, TX. You will model hospitality, lead the team as Manager on Duty, and deliver a welcoming, customer-centered shopping experience.

You're expected to build authentic relationships, share product knowledge, and mentor peers while upholding brand standards and policies. Flexible availability including nights and weekends is required, with opportunities for professional growth across Chico's

Qualifications

• Must be at least 18 years old.
• 1+ year retail experience preferred.
• Flexible availability — including nights, weekends, holidays.
• Demonstrates an ownership mindset and leads by example.
• Effective leadership, people management, and communication skills.
• Collaborative leadership style that invests in developing talent.

Responsibilities

• Lead the team as Manager on Duty in the absence of another manager.
• Deliver a welcoming, customer-centered environment reflecting Chico's hospitality.
• Share product knowledge to outfit and inspire customers.
• Cultivate long-term relationships through proactive outreach about new products and events.
• Maintain a visually inspiring store environment reflecting brand standards.
• Ensure compliance with all policies and business practices.
• Build connections with the local community through events and outreach.

Skills

Customer service

Leadership

Communication

People management

Team collaboration

Flexibility

Job description

Chico's is seeking a Lead Customer Specialist at Store 0673-Village at Stone Oak-Chico's in San Antonio, TX. You will model hospitality, lead the team as Manager on Duty, and deliver a welcoming, customer-centered shopping experience.

You're expected to build authentic relationships, share product knowledge, and mentor peers while upholding brand standards and policies. Flexible availability including nights and weekends is required, with opportunities for professional growth across Chico's