Store Lead: Financial Services & Customer Care

Great Plains Specialty Finance Inc; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

CNG Holdings, Inc. operates Check N Go, Allied Cash Advance and Cash Store. This Assistant Store Manager role supports frontline operations, ensuring excellent customer service and regulatory compliance across stores in the district.

Responsibilities include presenting product options, resolving issues, handling cash, and processing diverse transactions while adhering to company policies and procedures.

Qualifications

• Experience in sales, customer service, and cash handling preferred.
• Strong customer service, active listening, and verbal and written communication skills.
• Able to multitask, prioritize, and work autonomously.

Responsibilities

• Serve and educate customers on products and services to meet needs.
• Escalate issues to store manager or director when unresolved.
• Answer phone inquiries and process customer applications.

Skills

Customer Service

Cash Handling

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. operates Check N Go, Allied Cash Advance and Cash Store. This Assistant Store Manager role supports frontline operations, ensuring excellent customer service and regulatory compliance across stores in the district.

Responsibilities include presenting product options, resolving issues, handling cash, and processing diverse transactions while adhering to company policies and procedures.