Store Lead: Elevate Service, Visuals & Operations

URBN Urban Outfitters, Inc.; Branford (FL); Hybrid; USD 89,544,000 - 117,096,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Palm Beach seeks an Assistant Store Manager to lead selling, service, and operations in a dynamic guest-focused environment. You will develop talent, partner with leadership, and ensure visual standards and omnichannel execution across all touchpoints.

You will coach teams, drive KPI performance, and uphold brand values. The role requires flexible hours, strong communication, and a passion for delivering authentic customer service across channels.

Qualifications

• Love for the URBN brand
• 1+ years store leadership experience
• Experience being a team player
• Ability to work flexible hours including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Responsibilities

• Brand steering: act as a brand ambassador and create engaging visual experiences with leadership.
• Lead and develop the team, provide timely feedback, and build a bench for future growth.
• Manage daily operations, scheduling, and payroll to maintain store standards and sales goals.
• Collaborate with partners to ensure omni-channel order processing and accurate stock placement.

Skills

Store leadership

Team player

Flexibility hours

Customer service

Brand passion

Learning mindset

Job description

URBN Urban Outfitters, Inc. in Palm Beach seeks an Assistant Store Manager to lead selling, service, and operations in a dynamic guest-focused environment. You will develop talent, partner with leadership, and ensure visual standards and omnichannel execution across all touchpoints.

You will coach teams, drive KPI performance, and uphold brand values. The role requires flexible hours, strong communication, and a passion for delivering authentic customer service across channels.