Store Lead: Elevate Sales & Customer Experience (On Duty)

Tailored Brands, Inc.; Michigan, United States, Northern America, Americas; Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid time off (PTO)

Employee discount

Quarterly incentive program

Job summary

Jos. A. Bank Clothiers, LLC in Macomb, MI is seeking a Store Lead to partner with the Store Manager and coach the sales team to meet performance goals through active development and exceptional customer service.

The role includes opening/closing the store as manager on duty, optimizing staffing, leveraging reports, and executing brand standards to drive the customer experience. 1+ year retail/sales experience required.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems, applications, Microsoft Office, and POS systems.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail Experience

Leadership

Sales Coaching

Customer Service

Job description

Jos. A. Bank Clothiers, LLC in Macomb, MI is seeking a Store Lead to partner with the Store Manager and coach the sales team to meet performance goals through active development and exceptional customer service.

The role includes opening/closing the store as manager on duty, optimizing staffing, leveraging reports, and executing brand standards to drive the customer experience. 1+ year retail/sales experience required.