Store Lead: Coaching for Peak Retail Performance

Tailored Brands, Inc.; Rochester Hills (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Jos. A. Bank Clothiers, LLC in Rochester Hills, MI seeks a Store Lead to partner with the Store Manager, coach the team, and drive sales while ensuring smooth store operations on duty.

You will lead by example, recruit and develop staff, and elevate the customer experience through consistent service and adherence to brand standards. This role emphasizes engagement, inclusivity, and channeling store reports into actions.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partner with Store management to lead staff as manager on duty.
• Assist in recruiting store staff and embrace diversity in an inclusive environment.
• Support management in sales, service and operations goals.
• Communicate priorities and sales driving information effectively.

Skills

Retail experience

Communication

Leadership

Problem-solving

Active listening

Strategic thinking

Self-motivated

Training

Team development

Brand standards

Tools

Microsoft Office

Video conferencing

POS system

Computer systems

Job description

Jos. A. Bank Clothiers, LLC in Rochester Hills, MI seeks a Store Lead to partner with the Store Manager, coach the team, and drive sales while ensuring smooth store operations on duty.

You will lead by example, recruit and develop staff, and elevate the customer experience through consistent service and adherence to brand standards. This role emphasizes engagement, inclusivity, and channeling store reports into actions.