Store Lead: Elevate Sales & Customer Experience

Tailored Brands, Inc.; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Jos. A. Bank Clothiers, LLC in Nashville, TN seeks a Store Lead to partner with the Store Manager to drive sales, service, and operational excellence. You will coach the team, run the daily operations, and be the manager on duty to open and close the store.

You will inspire the team to meet sales goals, create an inclusive environment, elevate the customer experience, and use store reports to inform decisions. Strong leadership, communication, and training skills are essential.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Assist management as the manager on duty to open/close the store.
• Train store staff on internal operational functions.

Skills

Retail leadership

Customer service

Sales coaching

Communication skills

Team training

Tools

POS System

Microsoft Office

Video conferencing

Job description

Jos. A. Bank Clothiers, LLC in Nashville, TN seeks a Store Lead to partner with the Store Manager to drive sales, service, and operational excellence. You will coach the team, run the daily operations, and be the manager on duty to open and close the store.

You will inspire the team to meet sales goals, create an inclusive environment, elevate the customer experience, and use store reports to inform decisions. Strong leadership, communication, and training skills are essential.