Store Lead & Customer Experience Specialist

Game Nerdz; Mesquite (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Game Nerdz in Mesquite, Texas, is seeking a dedicated keyholder to enhance customer experiences while managing retail operations. Candidates should possess a strong retail background and be comfortable working a flexible schedule, including nights and weekends. Responsibilities include providing exceptional customer service, ensuring store presentation, and managing inventory and cash procedures.

The ideal candidate is detail-oriented with a passion for tabletop and trading card games.

Qualifications

• 1+ year leader of retail/hospitality store environments.
• Ability to work a flexible schedule, including nights and weekends.
• Strong attention to detail and exceptional follow-up skills.

Responsibilities

• Responsible for outstanding customer service and product knowledge.
• Maintain store cleanliness and presentation standards.
• Manage cash administration and oversee shipments.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Retail management

Tabletop games knowledge

De-escalation skills

Tools

Basic Computer/Software

Job description

Game Nerdz in Mesquite, Texas, is seeking a dedicated keyholder to enhance customer experiences while managing retail operations. Candidates should possess a strong retail background and be comfortable working a flexible schedule, including nights and weekends. Responsibilities include providing exceptional customer service, ensuring store presentation, and managing inventory and cash procedures.

The ideal candidate is detail-oriented with a passion for tabletop and trading card games.