Gaming Store Keyholder: Lead Guest Service & Sales

GameStop; McKinney (TX); Hybrid; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k)

Paid time off

Employee discount

Zusammenfassung

GameStop in McKinney, Texas is seeking a Retail Keyholder to assist management, supervise daily store activities, and elevate guest experiences while promoting trade-in and reservation programs.

The role involves greeting guests, answering questions, processing purchases, maintaining a clean store, and supporting inventory control and omni-channel orders. A high school diploma and 1 year of retail/guest service experience are preferred; bilingual English/Spanish is a plus.

Qualifikationen

• Must have strong guest service orientation and be able to communicate clearly with guests.
• Experience with retail sales, cashiering, and handling customer questions.
• Bilingual English/Spanish is a plus and preferred in some stores.

Aufgaben

• Provide best-in-class guest service and greet guests promptly.
• Assist store management in supervising daily store activities.
• Process purchases and returns via POS system accurately.
• Maintain a clean, organized, and well-merchandised selling floor.
• Promote store programs such as reservations and rewards programs.
• Support inventory control and Omni-Channel order processing.

Kenntnisse

Guest service excellence

Communication skills

Bilingual English/Spanish

POS system knowledge

Team leadership

Cash handling

Ausbildung

High school diploma or equivalent

Jobbeschreibung

GameStop in McKinney, Texas is seeking a Retail Keyholder to assist management, supervise daily store activities, and elevate guest experiences while promoting trade-in and reservation programs.

The role involves greeting guests, answering questions, processing purchases, maintaining a clean store, and supporting inventory control and omni-channel orders. A high school diploma and 1 year of retail/guest service experience are preferred; bilingual English/Spanish is a plus.