Store Lead: Customer Experience & Sales

Kroc Center; Kansas City, Northern (KS, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible spending account

Life insurance

Disability insurance

Pet insurance

Employee assistance program

Paid time off

paid holidays

Retirement plan with match

Career development

Job summary

The Salvation Army is seeking a Store Lead Sales Associate in Kansas City to support the store management team and oversee daily retail operations, ensuring smooth opening/closing, accurate cash handling, and effective product acquisition.

You will enhance the customer experience, supervise staff in the manager's absence, guide displays, and help meet sales goals while adhering to policies. This is a mission-driven environment with growth opportunities.

Qualifications

• High school diploma or equivalent.
• Ability to speak, write and understand English.
• Basic computer skills including Point of Sales System and payroll program.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English proficiency

POS system

Cash handling

Education

High School Graduate or Equivalent

Tools

Point of Sales System

Job description

The Salvation Army is seeking a Store Lead Sales Associate in Kansas City to support the store management team and oversee daily retail operations, ensuring smooth opening/closing, accurate cash handling, and effective product acquisition.

You will enhance the customer experience, supervise staff in the manager's absence, guide displays, and help meet sales goals while adhering to policies. This is a mission-driven environment with growth opportunities.