Retail Lead: Elevate Customer Experience & Ops

Grkroccenter; Ballwin (MO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Voluntary life insurance

403(b) retirement savings plan

Sick/vacation/discretionary/personal 

Paid holidays

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Ballwin, MO is seeking a Lead Sales Associate to support the store team and drive daily operations. The role emphasizes customer service, sales execution, and adherence to opening/closing procedures.

You will assist management with product sales, banking, inventory turnover, and store presentation. The position requires evenings, weekends, and holidays as scheduled, with 25 hours per week and a pay rate of $16.00 per hour.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license and reliable transportation.
• Must pass Motor Vehicle Record check.
• Proficient cash handling and accurate change-giving.
• Basic computer skills including POS and payroll software.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with customer service.
• Handle customer complaints as needed.
• Maintain displays and floor layout plans.
• Provide direction to staff in absence of management.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

Cash handling

POS system

English communication

Team leadership backup

Education

High School Diploma or equivalent

Valid Driver's License

Motor Vehicle Record check

Tools

POS software

Payroll software

Job description

The Salvation Army Thrift Store in Ballwin, MO is seeking a Lead Sales Associate to support the store team and drive daily operations. The role emphasizes customer service, sales execution, and adherence to opening/closing procedures.

You will assist management with product sales, banking, inventory turnover, and store presentation. The position requires evenings, weekends, and holidays as scheduled, with 25 hours per week and a pay rate of $16.00 per hour.