Store Lead: Customer Experience & Operations

Littlefield Companies; Batesville (AL); On-site; USD 38,000 - 56,000; Full time

Job summary

Littlefield Companies seeks a Store Manager in Alabama to lead daily store operations, drive excellent customer service, and manage a friendly, efficient team. You will oversee transactions, pricing accuracy, product knowledge, and safety while fostering a clean, organized environment.

The role requires strong communication, leadership, and math skills, with flexibility to work evenings and weekends as needed.

Qualifications

• High school diploma or equivalent preferred.
• Experience in cashier or customer service roles.
• Strong math skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately.
• Basic computer skills and familiarity with POS systems.
• Willingness to work evenings, weekends, and holidays.
• Leadership and supervision experience.
• Ability to supervise and lead deli or cashier team members.

Responsibilities

• Greet customers in a friendly and professional manner.
• Efficiently and accurately process customer transactions, including cash, credit, and debit payments.
• Ensure that the correct prices and discounts are applied to each item.
• Provide information about products, promotions, and store policies to customers.
• Handle customer inquiries and resolve any issues or concerns in a prompt and courteous manner.
• Maintain a clean and organized checkout area, including replenishing bags, receipt paper, and other supplies.
• Monitor and report any discrepancies or suspicious activities at the checkout.
• Collaborate with other team members to ensure the smooth and efficient operation of the store.
• Follow all safety and security procedures to protect customers, employees, and company assets.
• Restocking shelves, coolers, and displays and maintaining a neat and visually appealing store environment.
• General cleaning of the store to include service areas, restrooms, sales floor, food prep area, and parking lot.
• Other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Cash handling

POS systems

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) familiarity

Job description

Littlefield Companies seeks a Store Manager in Alabama to lead daily store operations, drive excellent customer service, and manage a friendly, efficient team. You will oversee transactions, pricing accuracy, product knowledge, and safety while fostering a clean, organized environment.

The role requires strong communication, leadership, and math skills, with flexibility to work evenings and weekends as needed.