Store Lead: Customer Experience & Merchandising

Dollar General; Harlan (IA); Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

Dollar General Lead Sales Associate role in Iowa focuses on customer-first service, POS operation, stocking, and merchandising. You will lead by example when the Store Manager or Assistant Store Manager is absent, helping protect assets and maximize store profitability.

The position requires effective communication, planogram knowledge, and reliable math skills for accurate transactions. This role involves working in a fast-paced retail environment with routine movement and occasional driving

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsabilités

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Connaissances

Customer service

Interpersonal skills

Safety awareness

Planogram adherence

Cash handling

Mathematics

Team leadership (supervisory)

Store operations knowledge

Formation

High school diploma or equivalent

Description du poste

Dollar General Lead Sales Associate role in Iowa focuses on customer-first service, POS operation, stocking, and merchandising. You will lead by example when the Store Manager or Assistant Store Manager is absent, helping protect assets and maximize store profitability.

The position requires effective communication, planogram knowledge, and reliable math skills for accurate transactions. This role involves working in a fast-paced retail environment with routine movement and occasional driving