Sales Lead & Customer Experience Champion

Dollar General; Osage (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Dollar General Lead Sales Associate position in Osage, IA, coordinates store operations and customer service with a lead role in the absence of the Store Manager. The role emphasizes merchandising, cash handling, and maintaining a clean, organized store to maximize profitability and customer satisfaction.

Qualified candidates typically hold a high school diploma or equivalent and have experience in supervisory or related roles.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer purchases, collect payment and make change.
• Stock merchandise; restock and rotate merchandise on shelves; build displays.
• Clean the store; take out trash; clean floors; stockroom.
• Assist in implementation and maintenance of planograms.
• Open and close the store under direction of the Store Manager.
• Perform duties typically performed by the Store Manager in their absence.

Skills

Customer service

Safety policies

Planogram reading

Math calculations

Cash register operations

Cash handling

Bank deposits driving

Education

High school diploma or equivalent

Job description

Dollar General Lead Sales Associate position in Osage, IA, coordinates store operations and customer service with a lead role in the absence of the Store Manager. The role emphasizes merchandising, cash handling, and maintaining a clean, organized store to maximize profitability and customer satisfaction.

Qualified candidates typically hold a high school diploma or equivalent and have experience in supervisory or related roles.