Store Lead & Customer Experience Coach

dolcevitacareers; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Flexible Spending Accounts

Life Insurance

Short/Long-Term Disability

401K Eligibility

Paid Time Off

Virtual Health Care

Employee Discount

Career Growth

Tuition Reimbursement

Job summary

dolcevitacareers stores are seeking a Store Assistant Manager (full-time) to work with the Store Manager on all store operations. The role focuses on guiding and developing a team of brand advocates to deliver an exceptional customer experience aligned with our brand values.

Responsibilities include partnering with the Store Manager to optimize profitability, execute visual merchandising, manage inventory, and ensure compliance with loss prevention and safety policies.

Qualifications

• Minimum of 3–5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule including day, evening, weekends, and holidays.
• Experience in staffing, coaching, and staff development.

Responsibilities

• Partner with Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Skills

Retail experience

Organizational skills

Verbal and written communication

Team development

Customer service

Merchandising knowledge

POS system experience

Flexible schedule

Education

High school diploma or equivalent

Job description

dolcevitacareers stores are seeking a Store Assistant Manager (full-time) to work with the Store Manager on all store operations. The role focuses on guiding and developing a team of brand advocates to deliver an exceptional customer experience aligned with our brand values.

Responsibilities include partnering with the Store Manager to optimize profitability, execute visual merchandising, manage inventory, and ensure compliance with loss prevention and safety policies.