Store Lead & Customer Experience Champion

Walgreens Co.; Marlton (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in Marlton, NJ is seeking a customer-focused team member to support opening/closing, cash handling, and delivering a consistent shopping experience. You will assist with daily operations, pricing, and inventory accuracy, and help behind the scenes with store maintenance and vendor deliveries.

The role emphasizes guest service, problem resolution, and teamwork, with rapid training to uphold Walgreens service traits and a positive environment for customers and colleagues alike.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Assists with and coaches team members on vendor ordering, pricing, and stock management.
• Registers sales accurately and records scanning errors and price verifications.
• Maintains inventory counts and ensures proper signage and pricing.
• Supports maintenance and housekeeping to keep store presentable.
• Adheres to state/local laws on regulated products and bag checks before leaving.

Skills

Leadership experience

Customer service

English fluency

Retail key holder

Job description

Walgreens Co. in Marlton, NJ is seeking a customer-focused team member to support opening/closing, cash handling, and delivering a consistent shopping experience. You will assist with daily operations, pricing, and inventory accuracy, and help behind the scenes with store maintenance and vendor deliveries.

The role emphasizes guest service, problem resolution, and teamwork, with rapid training to uphold Walgreens service traits and a positive environment for customers and colleagues alike.