Store Lead & Customer Advisory Manager

TD Bank; Laurens (SC); On-site; USD 33,000 - 95,991,000; Full time

Job summary

TD Bank in Laurens, SC is seeking a Store Supervisor to lead day-to-day advice and service colleagues, ensuring operational excellence and compliance with policies. You will drive sales, support customer-focused conversations, and supervise teller and platform activities while managing risk and protecting customers and employees.

The role requires a HS Diploma or GED, 2+ years of related customer or sales experience, and strong organization and communication skills.

Qualifications

• HS Diploma or GED required; undergraduate degree preferred.
• 2+ years related experience working with customers and or sales.
• Notary License (preferred).
• Supervisory experience or demonstrated leadership.

Responsibilities

• Provide supervisory oversight to a team of advice and service colleagues to achieve store objectives.
• Lead day-to-day team leadership and work direction to deliver personalized service and advice.
• Drive cash handling, vault management, and fraud prevention while ensuring compliance.
• Engage customers with loan products and maintain regulatory guidelines.
• Coach the team on delivering effective customer service and product conversations.

Skills

Customer service

Sales experience

Supervisory

Education

HS Diploma or GED

Undergraduate degree preferred

Job description

TD Bank in Laurens, SC is seeking a Store Supervisor to lead day-to-day advice and service colleagues, ensuring operational excellence and compliance with policies. You will drive sales, support customer-focused conversations, and supervise teller and platform activities while managing risk and protecting customers and employees.

The role requires a HS Diploma or GED, 2+ years of related customer or sales experience, and strong organization and communication skills.