Store Leader, Banking & Customer Experience

TD; Greenville (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

TD Bank in Greenville, SC seeks a Store Supervisor to oversee daily operations, ensuring high-quality customer service while maintaining compliance with bank policies and risk controls.

The role leads the teller and platform teams, handles escalations, and drives sales and advisory conversations to deepen customer relationships. Strong coaching and supervisory skills are essential for success.

Qualifications

• HS Diploma or GED required; higher education preferred.
• 2+ years of customer or sales experience.
• Notary License preferred.
• Ability to supervise and lead others.
• Strong organizational and communication skills.
• Familiar with bank policies and risk controls.

Responsibilities

• Supervise day-to-day team activities to meet store goals.
• Manage teller, platform, and customer escalations when needed.
• Drive sales and advisory conversations to deepen relationships.
• Ensure compliance with policies and regulatory guidelines.
• Provide coaching and performance feedback.

Skills

Organizational skills

Communication

Supervisory experience

Outlook

Lotus Notes

Excel

Team leadership

Education

HS Diploma or GED

Undergraduate degree preferred

Tools

Outlook

Lotus Notes

Word

Excel

Job description

TD Bank in Greenville, SC seeks a Store Supervisor to oversee daily operations, ensuring high-quality customer service while maintaining compliance with bank policies and risk controls.

The role leads the teller and platform teams, handles escalations, and drives sales and advisory conversations to deepen customer relationships. Strong coaching and supervisory skills are essential for success.