Store Lead: Coaching, Ops & Customer Experience

Jos. A. Bank Clothiers; Appleton (WI); On-site; USD 23,000 - 29,000; Full time

Job summary

Jos. A. Bank Clothiers in Appleton, WI seeks a Store Lead to partner with the Store Manager in coaching the team, driving sales, and maintaining store operations while on duty.

You’ll open/close responsibilities, manage a team to deliver exceptional service and meet performance targets in a fast-paced retail environment. Responsibilities include leading by example, analyzing reports, training staff, and supporting implementation of brand standards and store programs to maximize customer

Qualifications

• Minimum 1 year of Retail or Sales experience.
• Strong leadership and coaching skills.
• Excellent written and verbal communication.
• Ability to train and develop store teams.
• Proficient with POS systems and standard software.

Responsibilities

• Lead store staff and manage daily operations as on-duty manager.
• Coach sales associates to meet or exceed performance targets.
• Analyze store reports to inform decisions and opportunities.
• Assist in staffing and training to ensure operational excellence.
• Uphold brand standards and deliver a superior customer experience.

Skills

Retail sales

Coaching

Leadership

Customer service

Communication

POS proficiency

MS Office

Video conferencing

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Jos. A. Bank Clothiers in Appleton, WI seeks a Store Lead to partner with the Store Manager in coaching the team, driving sales, and maintaining store operations while on duty.

You’ll open/close responsibilities, manage a team to deliver exceptional service and meet performance targets in a fast-paced retail environment. Responsibilities include leading by example, analyzing reports, training staff, and supporting implementation of brand standards and store programs to maximize customer