Store Lead Clerk: Customer Service & Operations Lead

Winco Foods; Federal Way (WA); On-site; USD 24,000 - 39,000; Full time

Job summary

WinCo Foods is seeking a Customer Service Clerk/Cashier/ Freight Stocker to support store operations in the designated department. You will assist the department manager, lead by example, and ensure fast, friendly service for customers.

The role requires high school diploma, strong communication skills, and the ability to handle multiple tasks across clerical and stocking duties. Shifts cover a 24/7 operation and safety awareness is essential.

Qualifications

• Clear and professional communication with customers and teammates.
• Ability to lead and assist others in a fast-paced environment.
• Multi-tasking across clerk, cashier and freight duties.
• Follows company policies and procedures accurately.

Responsibilities

• Greet and assist customers with a friendly, proactive approach.
• Perform clerk, cashier or freight duties in the designated department.
• Lead by example and help department manager as needed.
• Monitor customer flow and checkout lane coverage for efficiency.
• Keep work areas and displays clean and organized per policy.
• Communicate with supervisor about staffing and breaks.
• Assist with cashiering, returns, and price checks as required.
• Adhere to safety standards and handle merchandise with care.

Skills

Customer service

Leadership

Multi-tasking

Communication

Math basics

Education

High School Diploma or equivalent

Tools

POS system

Job description

WinCo Foods is seeking a Customer Service Clerk/Cashier/ Freight Stocker to support store operations in the designated department. You will assist the department manager, lead by example, and ensure fast, friendly service for customers.

The role requires high school diploma, strong communication skills, and the ability to handle multiple tasks across clerical and stocking duties. Shifts cover a 24/7 operation and safety awareness is essential.