Store Department Lead - Customer Service & Ops

Winco Foods; Coeur d'Alene (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

WinCo Foods is hiring to assist management with store operations in the designated department (grocery or freight). You will lead by example, provide fast, friendly service, and help clerks as cashier and freight stocker as needed.

A strong focus on customer care and teamwork ensures efficient store performance. Responsibilities include supervising operations, answering questions, maintaining cleanliness, safety, and POS procedures while supporting the department manager and staff across shifts,

Qualifications

• Strong customer service and communication skills.
• Ability to lead and guide team members in a store department.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and reliability.

Responsibilities

• Assist management with store operations in designated department (grocery or freight).
• Provide fast, friendly customer service and handle inquiries.
• Fulfill duties of grocery clerk, cashier, and/or freight stocker as needed.
• Monitor checkout lanes, cleanliness, and safety in the work area.
• Assist clerks with direction and leadership and answer questions.

Skills

Customer service

Leadership

Communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

WinCo Foods is hiring to assist management with store operations in the designated department (grocery or freight). You will lead by example, provide fast, friendly service, and help clerks as cashier and freight stocker as needed.

A strong focus on customer care and teamwork ensures efficient store performance. Responsibilities include supervising operations, answering questions, maintaining cleanliness, safety, and POS procedures while supporting the department manager and staff across shifts,