Lead Clerk - Customer Service Leader (Grocery/Freight)

Winco Foods; Glendale (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

WinCo Foods is seeking diligent team members to assist store operations in grocery or freight departments. You will help customers with a friendly, professional approach, perform clerk and cashier duties, and support the department manager in daily operations.

Join a team that emphasizes safety, teamwork, and reliable service, with opportunities for advancement and a strong work ethic in a fast-paced retail environment.

Qualifications

• Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills.
• Providing leadership, exhibiting interpersonal skills by maintaining composure and addressing difficult individuals including customers, vendors and co-workers.
• Applying clear understanding of overall company practices to effectively judge and react to customer activity.
• Demonstrating initiative and self-direction to perform multiple tasks simultaneously.

Responsibilities

• Welcomes, engages, serves and thanks customers with a friendly attitude.
• Performs clerk duties in grocery or freight, leading by example.
• Handles customer questions and complaints professionally and ensures fast, friendly service.
• Monitors checkout lanes, customer traffic flow and area cleanliness.
• Assists in cashiering, stocking, and department duties as needed.
• Maintains safety and proper handling of food products and cleaning materials.

Skills

Customer service

Leadership

Multi-tasking

Communication

Education

High School Diploma or equivalent

Job description

WinCo Foods is seeking diligent team members to assist store operations in grocery or freight departments. You will help customers with a friendly, professional approach, perform clerk and cashier duties, and support the department manager in daily operations.

Join a team that emphasizes safety, teamwork, and reliable service, with opportunities for advancement and a strong work ethic in a fast-paced retail environment.