Lead Clerk: Grocery & Freight Leader

Winco Foods; Fontana (CA); Presencial; USD 24.000 - 41.000; Tempo integral

Resumo da vaga

WinCo Foods is seeking to hire for clerk duties within the grocery or freight department. This role supports management, greets and assists customers, and helps ensure fast, friendly service across shifts.

The position requires strong communication, leadership, and multitasking abilities, with adherence to safety and company policies. Duties include stocking, cashiering, and providing reliable service in a fast-paced store environment.

Qualificações

• High School Diploma or equivalent.
• Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others.
• Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers.
• Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.
• Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
• Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
• Perform basic math (add, subtract, multiply and divide) and compute weights and measures.
• Perform primary duties efficiently and accurately with honesty and integrity.
• In Montana and Oregon the minimum age is 18 years old. All other states the minimum age is 21 years old.

Responsabilidades

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities.
• Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.
• Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.
• Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
• Stocks and rotates merchandise in any area of the store as needed.

Conhecimentos

Customer service

Communication

Leadership

Multi-tasking

Problem solving

Teamwork

Safety awareness

Adaptability

Formação

High School Diploma or equivalent

Descrição da vaga

WinCo Foods is seeking to hire for clerk duties within the grocery or freight department. This role supports management, greets and assists customers, and helps ensure fast, friendly service across shifts.

The position requires strong communication, leadership, and multitasking abilities, with adherence to safety and company policies. Duties include stocking, cashiering, and providing reliable service in a fast-paced store environment.