Store Lead

Tailored Brands, Inc.; Johnson City (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading retail company is seeking a Store Lead to partner with the Store Manager in achieving sales goals and operational excellence. The role involves coaching team members, enhancing customer experience, and fostering an inclusive environment. The ideal candidate will have strong leadership and communication skills, with a proven ability to train and develop teams.

Qualifications

• Minimum 1 year retail or sales experience.
• Strong organizational and leadership skills.

Responsibilities

• Inspire store team to achieve their best performance.
• Ensure proper staffing and effective execution of initiatives.

Skills

Leadership

Communication

Problem Solving

Organizational Skills

Tools

Microsoft Office

POS Systems

Job description

Join to apply for the Store Lead role at Tailored Brands, Inc.

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Reports To: Store Manager

As a Store Lead, you will partner with your Store Manager to support store team members in achieving sales performance expectations through active coaching, developing a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

Key Responsibilities

1. Inspire store team to achieve their best performance
2. Execute strategies to maximize growth and potential
3. Create an engaged and inclusive store environment
4. Elevate customer experience through operational excellence
5. Exceed customer expectations in all interactions

Leadership

• Partner with Store management to lead staff in sales, service, and operational expectations when on duty
• Model company values and lead by example as an active coach
• Communicate priorities and sales information effectively
• Assist in recruiting and promote an inclusive environment

Performance

• Support achievement of store business plans
• Leverage store reports for decision-making
• Drive outreach opportunities and communicate leads
• Identify performance opportunities and support development plans

Operational Excellence

• Ensure proper staffing and effective execution of initiatives
• Assist with staff training on operational functions
• Stay informed on company policies and initiatives
• Support implementation of store programs to increase efficiency

Workplace Culture

• Contribute to an engaged and inclusive environment
• Support learning and development
• Serve as a role model and provide motivational leadership
• Conduct regular store meetings to update team

Customer Experience

• Train staff on customer service expectations
• Use feedback to resolve concerns
• Ensure store visual standards and marketing initiatives are met

Qualifications

• Minimum 1 year retail or sales experience
• Creative, judgment-oriented, and business-savvy
• Self-motivated and results-oriented
• Strong organizational and leadership skills
• Excellent communication skills
• Active listening and problem-solving skills
• Proven team training and development ability
• Proficient in technology, Microsoft Office, and POS systems

Physical Requirements

• Ability to stand, walk, bend, squat, lift up to 50 lbs., climb ladders, and distinguish fabric patterns and colors

May work across multiple locations and brands. Reasonable accommodations available for disabilities. We celebrate diversity and are an equal opportunity employer.