Assistant Store Leader

Tapestry, Inc.; San Marcos (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading lifestyle brand as an Assistant Store Leader. You will leverage your retail expertise to drive sales and ensure exceptional customer service. With a focus on leadership and brand equity, you will develop your team and manage store operations effectively. This role requires strong interpersonal skills and a commitment to excellence in a vibrant retail environment.

Qualifications

• Minimum 3 years management experience in retail.
• Prior luxury goods experience preferred.

Responsibilities

• Develop business-driving initiatives to attract new customers.
• Assist Area Leader with achieving financial success.
• Perform store opening and closing procedures.

Skills

Leadership

Interpersonal Skills

Communication

Sales Development

Analytical Skills

Education

College Degree

Tools

Windows-based Software

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Assistant Store Leader

Kate Spade

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Since its launch in 1993, Kate Spade New York has stood for optimistic femininity. Today, the brand is a global lifestyle house offering handbags, ready-to-wear, jewelry, footwear, gifts, home décor, and more. Its principles of polished ease, thoughtful details, and a modern, sophisticated use of color define a unique style synonymous with joy. Under the creative direction of Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Job Title: Associate Store Leader (Manager)
Primary Purpose:

The successful individual will leverage their proficiency in retail to…

Client & Service Expert:
Develop business-driving initiatives that build repeat business or attract new customers.
Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
Model and supervise the selling environment, providing consistent coaching on sales training processes to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:
Assist SSL/Area Leader with achieving financial success through improving measurable results that positively impact store performance.
Responsible for assuming the SL role in the manager’s absence, if applicable.
Lead by example with personal sales goals.
Educate the team on product knowledge, sales plans, personal goals, and measurable stats, coaching to maximize business.
Network in the community to fill open positions efficiently, building a bench for future promotions and openings.
Ensure all open positions are posted and managed through iCIMs.
Onboard new team members through 30/60/90 touch bases; conduct ongoing performance reviews and address concerns timely, partnering with HR as needed.

Building Brand Equity:
Understand and communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
Ensure brand and operating standards are met to support brand consistency.
Implement visual merchandising directives and maintain store presentation standards.
Communicate merchandise sell-through, stock levels, business trends, product issues, and customer feedback to senior leadership to boost customer service and sales.

Operational Excellence:
Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, and securing the facility.
Assist with managing payroll budgets by scheduling effectively and making necessary adjustments.
Monitor and follow company policies, especially regarding loss prevention.
Manage POS transactions accurately to maintain inventory integrity.
Partner with warehouse to manage workload planning, markdowns, and merchandise flow.
Maintain organizational and cleanliness standards in the office and facility.

The accomplished individual will possess…

Professional sales development and exceptional interpersonal skills.
Strong leadership qualities; effective communication across all levels.
Ability to analyze reports, identify trends, and react swiftly.
Comfortable making decisions and mediating conflicts.
Proficient in Windows-based software such as Excel, Word, and Outlook.

An outstanding professional will have…

Minimum 3 years management experience in retail.
College degree preferred.
Prior luxury goods experience preferred.

Physical Requirements…

Availability to work store schedule, including evenings and weekends.
Standing for extended periods.
Ability to lift boxes up to 40 pounds.
Comfortable climbing ladders.

Our Competencies for All Employees include Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, and Learning on the Fly, among others, each detailed in the original description.

Kate Spade is an equal opportunity employer, committed to diversity and inclusion. All employment decisions are based on qualifications without regard to protected characteristics. For accommodations, contact Tapestry People Services.