Store Lead - Bay Plaza - Part time

The Children's Place; New York; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Store Lead to join their dynamic team in Bronx, New York. This role involves supporting the Store Leadership Team by overseeing cash-wrap operations, engaging customers, and fostering a positive work environment. The ideal candidate will have a passion for customer service, a knack for training and developing talent, and the ability to maintain high store standards. If you're ready to take on a leadership role in a vibrant retail setting and make a significant impact, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of retail experience preferred.

Responsibilities

• Support Store Leadership by managing cash-wrap operations and customer engagement.
• Assist in training and developing store associates for optimal performance.
• Ensure store standards and safety requirements are met.

Skills

Customer Engagement

Detail Orientation

Team Collaboration

Performance Feedback

Effective Communication

Time Management

Adaptability

Microsoft Office Proficiency

Education

High School Diploma

1-3 Years Retail Experience

Tools

Microsoft Office

Job description

Location: Bronx, New York

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback during daily interactions and the annual performance review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store, ensuring brand integrity.
• Represent the company professionally and positively.
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedules based on business needs.
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards & Safety requirements are met.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of previous retail experience.
• Must be at least 18 years of age.

Skills and Behaviors:

• Excellent customer engagement skills.
• Detail-oriented with the ability to prioritize tasks.
• Ability to work in a team environment.
• Ability to give and receive performance-based feedback.
• Embrace self-development.
• Effective communication skills.
• Adaptability and flexibility to changing priorities.
• Excellent time management, planning, and organization skills.
• Proficiency in Microsoft Office.
• Ability to learn and adapt to internal applications.
• Flexible schedule, including weekends, to meet business needs and availability requirements.
• Physical ability to maneuver on sales floor and stockroom; climb ladders; lift and carry up to 50 lbs.

Hourly/Salary: To be determined.