Store Lead

Tailored Brands, Inc.; Dover (DE); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in retail is seeking a Store Lead in Dover, Delaware. In this role, you will partner with the Store Manager to support team members in achieving sales performance through coaching and operational excellence. Responsibilities include leading the team, enhancing customer experience, and ensuring effective store operations. Ideal candidates will have retail experience, strong leadership skills, and a commitment to fostering an inclusive environment.

Qualifications

• Minimum of 1 year retail or sales experience.
• Strong organizational and leadership skills.
• Self-motivated and results-oriented.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute strategies to maximize growth and potential.
• Train the team to deliver exceptional customer service.

Skills

Leadership

Communication

Problem Solving

Organizational Skills

Customer Service

Tools

Microsoft Office

Job description

Join to apply for the Store Lead role at Tailored Brands, Inc.

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Reports To: Store Manager

As a Store Lead, you will partner with your Store Manager to support store team members in achieving sales performance expectations through active coaching, developing a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

Key Responsibilities

• Inspire store team to achieve their best performance
• Execute strategies to maximize growth and potential
• Create an engaged and inclusive store environment
• Elevate the customer experience through operational excellence
• Exceed customer expectations in all interactions

Leadership

• Partner with Store management to lead store staff in achieving sales, service, and operational goals when assigned as the manager on duty
• Model company values and lead by example as an active coach
• Communicate priorities and sales information effectively to maximize business
• Assist in recruiting store staff and contribute to an inclusive store environment

Performance

• Support the management team in achieving store business plans, including sales and operational goals
• Use store reports to make informed decisions to drive the business
• Participate in business outreach and communicate leads to the Store Manager
• Identify performance opportunities and collaborate on development plans

Operational Excellence

• Ensure proper staffing and effective execution of initiatives
• Assist with training staff on operational functions
• Stay informed on company policies and initiatives
• Support implementation of store programs to increase efficiency

Workplace Environment

• Contribute to an engaged and inclusive store culture
• Support learning and development initiatives
• Serve as a motivational leader and role model
• Conduct regular store meetings to keep team informed

Customer Experience

• Train the team to deliver exceptional customer service
• Use customer feedback to resolve concerns
• Ensure visual standards and marketing initiatives are maintained

Qualifications

• Minimum of 1 year retail or sales experience
• Creative, judgmental, and business-savvy
• Self-motivated and results-oriented
• Strong organizational and leadership skills
• Excellent communication skills
• Active listener and problem solver
• Proven ability to develop high-performing teams
• Proficient in technology and Microsoft Office
• Ability to operate a computer and POS system

Physical Requirements

• Stand and walk for most of the shift, lift up to 50 lbs., and perform physical tasks as needed

Opportunities may include working across multiple store locations and brands. Reasonable accommodations will be provided for individuals with disabilities.