Store Key Holder & Customer Experience Leader
Free People
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Benefits offered by this job
Job summary
Free People in Atlanta is seeking a Key Holder to support store leadership and foster an engaging customer environment. You will drive sales through styling and personalized service, while maintaining brand standards across daily operations and omni-channel processes.
The role emphasizes leadership, teamwork, and flexibility to cover nights, weekends, and holidays, ensuring exceptional customer interactions and development of colleagues.
Qualifications
- Love for the FP brand
- Stands out as a leader
- Experience being a team player
- Ability to work flexible hours including nights, weekends and holidays
- Eagerness to learn and grow within the organization
Responsibilities
- Acts as a brand ambassador and reflects company values to create an engaging customer experience
- Drives sales through personalized service, styling, and outfitting recommendations
- Ensures a seamless omni-channel shopping experience using store systems and applications
- Exhibits leadership by guiding the team, managing the daily zone, and driving sales
- Shares product knowledge and brand messaging to support customer interactions
- Maintains store operations, shipments, restocking and adherence to visual standards
- Supports safety, inventory accuracy and company policies to protect profitability
- Engages with leadership to communicate openly and participate in daily team meetings
Skills
Job description
Free People in Atlanta is seeking a Key Holder to support store leadership and foster an engaging customer environment. You will drive sales through styling and personalized service, while maintaining brand standards across daily operations and omni-channel processes.
The role emphasizes leadership, teamwork, and flexibility to cover nights, weekends, and holidays, ensuring exceptional customer interactions and development of colleagues.
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