Store Key Holder & Customer Experience Lead

La Ligne; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

La Ligne in Nashville seeks a store associate to deliver exceptional client service and uphold the brand aesthetic in every interaction. You will open and close the store, engage clients, and contribute to a welcoming, visually compelling environment.

You’ll bring 2+ years in retail to handle inventory, support events, and cross-sell products to boost purchase amounts while maintaining a positive attitude in a fast-paced setting.

Qualifications

• High School/GED required; Associate or Bachelor’s degree preferred.
• Existing client base.
• Strong aesthetic sensibilities and sense of style.
• 2+ years retail experience.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Responsibilities

• Develop and retain strong client relationships through customer engagement and clienteling.
• Open and close store including all related duties.
• Communicate inventory needs to support business goals.
• Help facilitate in-store events.
• Team sell to achieve monthly store goals.
• Increase in store sales by cross-selling products to increase purchase amounts.
• Maintain a clean, organized and aesthetically pleasing store front.
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
• Resolve customer complaints and concerns in a timely manner.

Skills

Clienteling

Retail Sales

Visual Merchandising

Customer Service

Education

High School/GED

Associate or Bachelor's degree

Job description

La Ligne in Nashville seeks a store associate to deliver exceptional client service and uphold the brand aesthetic in every interaction. You will open and close the store, engage clients, and contribute to a welcoming, visually compelling environment.

You’ll bring 2+ years in retail to handle inventory, support events, and cross-sell products to boost purchase amounts while maintaining a positive attitude in a fast-paced setting.