Store Key Holder

Harry-; Medford (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Harry & David Country Village Store in Medford, Oregon is seeking a Key Holder/Sales Associate to join our retail team. The successful candidate will lead the sales team in the absence of store management, open and close the store, and help drive sales while delivering exceptional customer service.

Responsibilities include supervising daily operations, managing inventory, training staff, merchandising, handling cash, and pursuing local B2B opportunities.

Qualifications

• Retail experience in a fast-paced environment with multitasking ability.
• Strong customer service and communication skills.
• Ability to stand for long periods and lift up to 30 pounds.

Responsibilities

• Lead the sales team and oversee day-to-day operations in the absence of store management.
• Open and close the store and secure assets.
• Assist management with recruitment, training, and coaching.
• Drive sales and provide exceptional customer service.
• Maintain product knowledge and merchandising standards.
• Manage inventory and expenses and minimize waste.
• Follow cash handling procedures and operate the POS.
• Pursue local Business-to-Business sales opportunities.

Skills

Retail sales

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Harry & David Country Village Store is looking for a Key Holder/Sales Associates to join our retail team!

The Keyholder performs the duty of a Sales Associate, and in the absence of a Store Manager or Assistant Manager, is responsible for the leadership of the sales team and day-to-day operations of the store.

Responsibilities

• Lead the sales team and oversee the day-to-day operations of the store (in the absence of a Store Manager or Manager).
• Responsible for opening and closing the store, and securing all store assets.
• Assist store management in recruitment, training, and coaching efforts.
• Drive sales in the store by following sales guidelines and procedures including sampling and selling products with passion and enthusiasm, and providing exceptional customer service.
• Maintain product knowledge and stay abreast of changes in product assortment.
• Assist in executing floor sets, pricing, signage, promotional activities and other merchandising strategies according to company directives.
• Participate in the management of store’s inventory and expense items, including minimizing product waste.
• Follow established policies, practices, and procedures including quality, sanitary, and safety guidelines. This includes compliance with all federal, state, and local laws and maintaining a safe work environment.
• Foster the brand image and reputation through impeccable personal presentation and attitude.
• Ring customer transactions using the POS system, actively sell add-ons at the cash wrap, and execute the Preferred Customer Program. Follow proper cash handling procedures.
• Pursue Business to Business sales opportunities in the community according to established procedures.
• Other duties as assigned.

Requirements

Education - High school diploma or equivalent preferred.

Experience - Top candidates for this position will have retail experience providing exceptional customer services and performing multiple tasks in a fast paced environment.

Special Requirements

• Frequent walking, standing, bending, stooping, sitting, crawling and lifting.
• Ability to stand 8-10 hours per day.
• Ability to lift, push or pull up to 30 pounds on a frequent basis.
• May work in a cooler/freezer environment.
• May be required to make bank deposits.
• This position requires a background investigation.

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