Store Key Holder

Pmalladmin; Medford (OR); On-site; USD 18,000 - 25,000; Full time

Job summary

Harry & David Country Village Store in Medford, OR is seeking a Key Holder/Sales Associate to join our retail team. This role blends customer service with frontline leadership when managers are unavailable.

You will open and close the store, assist with training and coaching, and drive sales while maintaining merchandising standards and inventory control. High school diploma preferred and prior retail experience is helpful.

Qualifications

• Retail experience with outstanding customer service.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead the sales team and oversee daily store operations in the absence of management.
• Open and close the store and protect assets.
• Assist with recruitment, training, and coaching.
• Drive sales through customer service and add-on selling at the cash wrap.
• Maintain product knowledge and assist with merchandising and pricing.
• Participate in inventory control and expense management.
• Follow policies on safety, sanitation, and regulations.

Skills

Retail experience

Customer service

Education

High school diploma or equivalent

Job description

Harry & David Country Village Store is looking for a Key Holder/Sales Associates to join our retail team!

The Keyholder performs the duty of a Sales Associate, and in the absence of a Store Manager or Assistant Manager, is responsible for the leadership of the sales team and day-to-day operations of the store.

Responsibilities

• Lead the sales team and oversee the day-to-day operations of the store (in the absence of a Store Manager or Manager).
• Responsible for opening and closing the store, and securing all store assets.
• Assist store management in recruitment, training, and coaching efforts.
• Drive sales in the store by following sales guidelines and procedures including sampling and selling products with passion and enthusiasm, and providing exceptional customer service.
• Maintain product knowledge and stay abreast of changes in product assortment.
• Assist in executing floor sets, pricing, signage, promotional activities and other merchandising strategies according to company directives.
• Participate in the management of store’s inventory and expense items, including minimizing product waste.
• Follow established policies, practices, and procedures including quality, sanitary, and safety guidelines. This includes compliance with all federal, state, and local laws and maintaining a safe work environment.
• Foster the brand image and reputation through impeccable personal presentation and attitude.
• Ring customer transactions using the POS system, actively sell add-ons at the cash wrap, and execute the Preferred Customer Program. Follow proper cash handling procedures.
• Pursue Business to Business sales opportunities in the community according to established procedures.
• Other duties as assigned.

Requirements

Education - High school diploma or equivalent preferred.

Experience - Top candidates for this position will have retail experience providing exceptional customer services and performing multiple tasks in a fast paced environment.

Special Requirements

• Frequent walking, standing, bending, stooping, sitting, crawling and lifting.
• Ability to stand 8-10 hours per day.
• Ability to lift, push or pull up to 30 pounds on a frequent basis.
• May work in a cooler/freezer environment.
• May be required to make bank deposits.
• This position requires a background investigation.

1-800-FLOWERS.COM, INC Participates in E-Verify, for more information: Click Here

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 516-237-6000.

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service