Store Head Coach: Lead Teams, Elevate Customer Experience

Rally House; Buffalo (NY); Sur place; USD 41 000 - 59 000; Plein temps

Résumé du poste

Rally House, Buffalo, NY, is looking for a Head Coach to act as Store Manager, guiding daily operations, merchandising, service standards, and a high-performing team. You will shape culture, drive sales, and ensure an engaging shopping experience for fans.

The role involves staffing, customer service excellence, and ownership of inventory, payroll, and store execution. Flexible hours include weekends and local events.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Associates or Bachelor’s degree preferred.

Responsabilités

• Staffing: recruiting, scheduling, leading others.
• Customer service: ensures customer remains the top priority.
• Delivery results: sales forecasting, inventory control, payroll management.
• Merchandising: meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution.

Connaissances

Leadership

Coaching

Store operations

Customer service

Formation

Associates or Bachelor's degree preferred

Description du poste

Rally House, Buffalo, NY, is looking for a Head Coach to act as Store Manager, guiding daily operations, merchandising, service standards, and a high-performing team. You will shape culture, drive sales, and ensure an engaging shopping experience for fans.

The role involves staffing, customer service excellence, and ownership of inventory, payroll, and store execution. Flexible hours include weekends and local events.