Store Guest Experience Lead

GameStop; Rosedale (MD); On-site; USD 21,352 - 25,141; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop is hiring a Retail Keyholder in Rosedale, Maryland. This role involves assisting the store management team, providing exceptional service to guests and maintaining a clean shopping environment. Candidates must be at least 18 years old, possess a high school diploma, and have customer service experience. The position offers a compensation range of $15.50 – $18.25 per hour, along with benefits such as paid time off and health insurance.

Qualifications

• Must be at least 18 years old.
• At least one year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and respond to guest questions.
• Support the overall shopping environment to nurture guest relationships.
• Process guest purchases and returns accurately via the POS system.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop is hiring a Retail Keyholder in Rosedale, Maryland. This role involves assisting the store management team, providing exceptional service to guests and maintaining a clean shopping environment. Candidates must be at least 18 years old, possess a high school diploma, and have customer service experience. The position offers a compensation range of $15.50 – $18.25 per hour, along with benefits such as paid time off and health insurance.