Gaming Retail Keyholder: Lead Service & Sales

GameStop; Catonsville (MD); On-site; USD 21,352 - 25,141; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop in Catonsville, Maryland, is seeking a Retail Keyholder to provide exceptional guest service and assist the management team in executing store activities. Responsibilities include processing purchases, nurturing guest relationships, maintaining store cleanliness, and safeguarding assets. Candidates should have a high school diploma, retail experience, and video game knowledge is a plus. The role offers a pay range of $15.50 to $18.25, along with benefits including 401(k), health insurance, and paid time off.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least one year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to ten hours per day.

Responsibilities

• Provide best‑in‑class guest service and assist guests with video gaming needs.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately.
• Promote GameStop’s guest benefits and ensure store cleanliness.
• Conduct store inventory counts and safeguard company assets.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Tools

POS computer system

Job description

GameStop in Catonsville, Maryland, is seeking a Retail Keyholder to provide exceptional guest service and assist the management team in executing store activities. Responsibilities include processing purchases, nurturing guest relationships, maintaining store cleanliness, and safeguarding assets. Candidates should have a high school diploma, retail experience, and video game knowledge is a plus. The role offers a pay range of $15.50 to $18.25, along with benefits including 401(k), health insurance, and paid time off.