Retail Keyholder & Guest Experience Lead

GameStop; Columbia (MD); On-site; USD 22,730 - 26,518; Part time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus opportunities

Job summary

GameStop in Columbia, Maryland is seeking a Retail Keyholder to assist with store management and provide exceptional guest service. Responsibilities include processing purchases, conducting inventory counts, and supporting sales goals. Applicants should have at least one year of retail or guest service experience and a high school diploma. The position offers hourly pay between $16.50 and $19.25, with opportunities for bonuses and other incentives. This role may require standing for prolonged periods and working a flexible schedule.

Qualifications

• Proof of identity and eligibility to legally work in the United States.
• Minimum age 18 years.
• A minimum of 1 year retail sales, guest service, and/or management experience (preferred).
• Video game knowledge (preferred).

Responsibilities

• Assist the store management team with executing and supervising store activities.
• Provide best-in-class guest service and promote GameStop’s guest benefits.
• Process guest purchases and returns accurately via the POS system.
• Conduct store inventory counts and stock/re-stock merchandise.

Skills

Exceptional guest service skills

Verbal and written communication in English

Basic math and alphabetizing skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

GameStop in Columbia, Maryland is seeking a Retail Keyholder to assist with store management and provide exceptional guest service. Responsibilities include processing purchases, conducting inventory counts, and supporting sales goals. Applicants should have at least one year of retail or guest service experience and a high school diploma. The position offers hourly pay between $16.50 and $19.25, with opportunities for bonuses and other incentives. This role may require standing for prolonged periods and working a flexible schedule.