Gaming Retail Keyholder: Lead Service & Sales

GameStop; Hyattsville (MD); On-site; USD 21,352 - 25,141; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus incentives

Job summary

GameStop is hiring a Retail Keyholder in Hyattsville, Maryland. The role focuses on providing exceptional guest service and supporting store operations. Ideal candidates will be at least 18 years old, possess a high school diploma, and have retail experience. Benefits include participation in incentive programs, health insurance, and a competitive salary range of $15.50 to $18.25 per hour. This position requires working in a fast-paced environment and effectively handling customer needs.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least one year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to ten hours per day.

Responsibilities

• Provide best‑in‑class guest service and greet guests promptly.
• Support the store environment and nurture guest relationships.
• Process guest purchases and returns accurately.
• Promote GameStop's guest benefits and programs.
• Complete daily Omni‑Channel orders.

Skills

Exceptional guest service skills

Verbal and written communication

Basic math skills

Problem-solving skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

GameStop is hiring a Retail Keyholder in Hyattsville, Maryland. The role focuses on providing exceptional guest service and supporting store operations. Ideal candidates will be at least 18 years old, possess a high school diploma, and have retail experience. Benefits include participation in incentive programs, health insurance, and a competitive salary range of $15.50 to $18.25 per hour. This position requires working in a fast-paced environment and effectively handling customer needs.